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How classicgame Handles Your Personal Data

This page tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or reach our support team — and how we keep that data secure.

Account data kept secureDANA, OVO, GoPay wallet data protectedNo data sold to third partiesYour access rights respectedIndonesia-focused policy
classicgame How classicgame Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the chat icon inside your account dashboard to reach our Indonesia support team directly. Mention 'data request' and our team will route your query to the right person.
Email Support Send your privacy or data-deletion request to our support email. Include your registered account email and a brief description of what you need. We respond to data queries as a priority.
Account Settings Some data preferences — including marketing contact opt-out and session history — can be managed directly inside your account settings without contacting support first.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encryption at Every Step

All data transmitted between your device and our servers is encrypted using SSL. This covers account login, payment flows via GoPay or DANA, and any form where you enter personal details.

Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request deletion of non-mandatory data through support.

Cookie and Session Control

Session cookies keep you logged in across your mobile browser and desktop without a new OTP each visit. You can clear these through browser settings; doing so will require you to log in again.

Access and Correction Rights

You have the right to request a copy of the data we hold on your account and to ask us to correct anything inaccurate. Submit that request via live chat or email and we'll confirm receipt.

Common Questions About Our Privacy Policy

We collect your name, email, phone number and login credentials at registration. If you deposit via OVO or GoPay, we also store the transaction reference tied to your account.

Wallet data is shared only with the payment processor — DANA, OVO or GoPay — to complete your transaction. We do not share it with advertisers or any unrelated third party.

Contact us via live chat or support email with your registered account address. State that you want a data access request and our team will process it and reply to you directly.

Yes. You can request deletion of non-mandatory account data through support. Some data may be retained where local law or regulatory reporting obligations require us to keep it.

Cookies maintain your login session across mobile and desktop, store your language preference, and help us detect unusual access. You can clear or block cookies in your browser settings at any time.

This policy applies to all accounts where access is permitted under local law. Service availability depends on your eligible region; the policy applies to your account data regardless of device.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.