Reference

What You Agree to When You Use classicgame

These legal terms set out how your account, your data, and your activity on classicgame are handled — including payments through DANA, OVO, and GoPay. Access and eligibility depend on local law and are available only where permitted in your region.

Account TermsPrivacy & Data PolicyDANA, OVO, GoPay ConditionsJurisdiction-Dependent AccessUser Rights
classicgame What You Agree to When You Use classicgame
ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

Your trust depends on what we actually do with your data — not what we say in a header. Here is how each key area works in practice for Indonesia accounts connected to DANA, OVO, or GoPay wallets.

Data Handling We collect only the data needed to verify your account and process transactions. DANA, OVO, and GoPay payment data is handled through encrypted channels and is never shared with unrelated third parties.
Cookies and Tracking We use session cookies to keep your mobile login active and analytics cookies to improve the account flow. You can adjust cookie preferences inside account settings without losing your session.
Account Security Login uses OTP verification tied to your registered mobile number. If a new device attempts access, we send an alert before any session is opened. You can review active sessions under Account Security.
Retention and Deletion We retain account data for as long as required by applicable law. When you request account closure, personal data not required for legal or financial records is deleted within the period stated in our data policy.
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Questions

If you need to raise a legal query, request account data, or flag a policy concern, we have three direct contact paths. Our Indonesia support team handles account and policy queries in English. Keep your account ID ready when you contact us — it speeds up every check.

Live Chat Open the chat widget on any page. Select 'Account or Legal' from the topic menu. Our team responds in English and handles account and policy questions directly.
Email Support Send policy, data or account queries to our support email. Include your registered account ID and the nature of the legal issue so we can route it correctly.
In-Account Help Centre Log into your account, go to Help, and select 'Legal and Policy'. You can submit a formal request for data access, corrections or account closure from that screen.

Legal Policy Questions, Answered Directly

These are the questions we get most often about our terms, data rights, and account conditions. If something here does not cover your situation, reach us through Live Chat or the in-account Help Centre.

Yes. Log into your account, go to Help, select 'Legal and Policy', then submit a data access request. We will respond within the period set out in our data policy.

Payment records linked to DANA, OVO, or GoPay are retained for the period required by financial regulations. Non-essential personal data is deleted after account closure per our retention schedule.

Access depends on local law and is available only in eligible regions. We apply regional eligibility checks at registration and periodically after. We do not accept accounts from prohibited regions.

Contact our support team before raising any external claim. Provide your account ID and transaction reference. Our team reviews wallet disputes and escalates to the relevant payment rail where needed.

We post a revised version with a new effective date whenever terms change. If a change materially affects your account, we send a notification to your registered contact before the update takes effect.

We may suspend or close accounts that breach these terms, including accounts in ineligible regions. Where possible, we notify you first. Urgent violations may result in immediate action to protect account integrity.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.